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Should I Buy from HealtheDeals.com? Where to Find Reviews and Ratings

Should I Buy from HealtheDeals.com? Where to Find Reviews and Ratings

When you shop for health insurance on healthedeals.com, you will come across multiple carriers, including The IHC Group. Independence Holding Company is comprised of several health insurance carriers that provide some of the products sold on healthedeals.com; and marketing and administrative affiliates such as IHC Specialty Benefits, which markets healthedeals.com.
 
Purchasing health insurance products from a trusted company is important, whether you buy Obamacare-compliant health insurance on or away from the state-based and federally facilitated exchanges or non-Obamacare-compliant supplemental products such as temporary health insurance. You want confidence that the customer service experience will be pleasant and that your claims will be paid.
 
Fortunately, there are many ways you can get to know The IHC Group and IHC Specialty Benefits through independent reviews and ratings. Here are three top places to learn more about The IHC Group and IHC Specialty Benefits (as well as other health insurance carriers and retailers) and where they stand in the health insurance industry.

1. A.M. Best

Financial ratings are one measure of a reliable health insurance carrier. When it comes to financial ratings, independent insurance credit rating agency A.M. Best’s Credit Ratings might be called the industry’s gold standard. The agency assigns three types of ratings: Best’s Financial Strength Rating, Best’s Issuer Credit Rating, and Best’s Debt Rating.
 
Last November, A.M. Best affirmed the financial strength of The IHC Group and its carriers as A- (Excellent) and its issuer credit rating as “a-,” with a stable outlook.1
 
When shopping for health insurance, look for a carrier’s A.M. Best rating on its website or marketing materials. Visit A.M. Best to learn more.

2. BBB – The Better Business Bureau

Another way to investigate the reliability of the marketing and administration of a company is to check its BBB review. The BBB—or Better Business Bureau—is a non-government-affiliated nonprofit organization that provides free business reliability reviews, including a grade.
 
Additional information consumers can learn about a company through the BBB includes, but is not limited to, the following:

  • Whether or not it is accredited with the BBB
  • Reasons for the rating received, including a complaints summary
  • Government actions involving the company
  • An advertising review

IHC Specialty Benefits Inc, a member of The IHC Group, is a BBB-accredited business graded A+.2 In part, its rating was based on factors that included its length of time in business, BBB-filed complaint volume for a business of its size, and sufficient background information available to the BBB.
 
Visit bbb.org to view the rest of IHC Specialty Benefits’ rating. You may also visit bbb.org and use the “Find Business Reviews” page to search for other ratings. Many businesses include their BBB accreditation on their website and marketing materials.

3. Partnerships and Reputation

Word of mouth and whom a company partners with can also help give you a sense of its reliability. Who else feels comfortable buying from and working with them? What are their credentials and ratings?
 
Online health insurance retailer eHealthInsurance, which has been called “one of the most well-known and established health insurance websites in the industry,” chooses to work with The IHC Group.3 Since it was founded as an Internet-based health insurance company in 1997, eHealthInsurance has written more than 3 million health insurance policies. Visit ehealthinsurance.com to learn more about the company and shop for health insurance products from The IHC Group.

Looking for more information?

If you want to know more about a company selling health insurance or the carrier providing it, call their customer service number and ask questions before you buy. The customer service experience, as well as the information you gather, will be helpful in your decision-making process.
 
To talk to a health insurance advisor at healthedeals.com about the company or its products, call 888-839-7679.
 
For more tips on buying health insurance from a retailer you can trust, read “5 Top Ways to Find a Reliable Health Insurance Carrier” at healthedeals.com.

A.M. Best Company, Inc. is an international credit rating organization that focuses on the insurance industry. Analysts at A.M. Best evaluate the financial strength of individual companies and assign a Best’s Rating, which can range from A++ for companies with superior financial strength to E for companies under regulatory supervision because of poor financial performance and F for companies in liquidation.


1 Independence Holding Company. “A.M. Best Company Affirms A- (Excellent) Group Rating of All Carriers in The IHC Group [Press Release]” NASDAQ OMX GlobeNews. Nov. 21, 2013.
2 BBB. “IHC Specialty Benefits Inc Business Review in Saint Louis Park, MN.”
3 Hunt, Janet. “eHealthInsurance: Insurance Website Review.” About.com. n.d.