Get Help With Your Existing Insurance Policy
Health eDeals products are currently administered by two companies: Loomis and Ebix Health Administration Exchange.
To identify the administrator of your policy, please locate your insurance documents and then do the following:
If your policy number starts with “05” or you purchased a policy with Health eDeals with an effective date of April 20, 2018 or later:
Login to your account at the Loomis Company member portal to:
- View your health plan benefits and summaries
- Print Temporary ID cards
- Find a network healthcare provider
- Access Links to your healthcare products (Prescription, Dental, Medical)
- View your healthcare claims and deductible/out of pocket balances
- Access a variety of health and wellness resources
To cancel your policy, please send a written notice to firstname.lastname@example.org.
Loomis Customer Support: 866-473-6615
For all other policies:
Login to your account at the EBIX Health Administration Exchange Member Portal to manage your policy.
EBIX Health Administration Exchange Customer Support: 800-397-5800
Not sure which type of policy you have? Contact IHC Specialty Benefits at 866-746-6610, Mon-Fri 8 am to 5 pm (CST).